Is It Talking or Is It Listening? Effective Communication in a Digital Age

Voices seem to carry in today’s world in a way that we’ve not seen before.  With the introduction and growth of social media and electronic communication, the art of effective communication is being lost.  This presentation will discuss techniques that can be employed to assist with reengaging in the art of communication.  Case studies will be shared that demonstrate the effectiveness of these techniques within practice settings both on the operational floor of the practice and within the board of the physicians.